What we collect
Information you submit, transaction details, and technical data generated when you use the site.
PRIVACY AT MOT
Your privacy.
Clearly explained.
What information we collect, why we use it, and the choices available to you when you visit motsemi.com, contact us, create an account or place an order.
AT A GLANCE
The essentials, before the details.
Why we use it
To respond, fulfill orders, manage accounts, protect the site and improve the experience.
Who receives it
Service providers and partners that help operate the site and deliver requested services.
Your choices
Manage account and browser settings, or contact us to exercise available privacy rights.
01
Overview
This Privacy Policy explains how Guangdong Renmao Electronics, operating the MOT website at motsemi.com (“MOT,” “we,” “us” or “our”), handles information relating to an identified or identifiable person (“personal information”). It applies to this website, its online store, customer accounts, inquiry forms and other pages that link to this policy.
This policy does not apply to a third party’s own website or service, even when we link to or embed it. Those providers handle information under their own notices.
Our approach
We aim to collect information for clear business purposes, limit access to people and providers who need it, and give you practical ways to ask questions or exercise available rights.
02
Information we collect
The information we collect depends on how you interact with the site. You may choose not to provide optional information, but some features may then be unavailable.
Contact and account information
Name, business email, telephone number, company, billing or delivery address, username and account preferences that you provide.
Inquiry and project information
Part numbers, quantities, application requirements, messages, attachments and other details included in an inquiry or support request.
Transaction information
Products, order value, currency, payment status, shipping method and related records. Payment providers may collect payment credentials directly; we do not ordinarily receive complete card numbers.
Device and usage information
IP address, browser and device type, approximate location derived from IP, referring page, pages viewed, timestamps, diagnostic data and cookie or session identifiers.
Security and verification information
Login events, fraud or abuse signals, communications needed to verify a request, and records used to protect accounts, transactions and the site.
We do not ask you to submit government identifiers, biometric information, health information or precise location through ordinary website forms. Please do not include unnecessary sensitive information in free-text fields or attachments.
03
How we use information
- Provide requested services. Operate the site, create and maintain accounts, process inquiries and orders, arrange delivery and provide support.
- Communicate with you. Respond to questions, provide order or account notices, and send service-related messages.
- Secure our services. Authenticate users, detect malicious activity, prevent fraud, troubleshoot problems and maintain availability.
- Improve and understand the site. Analyze performance and usage, improve navigation, develop content and evaluate product interest.
- Meet legal and business obligations. Maintain records, enforce terms, protect rights, resolve disputes and respond to lawful requests.
- Marketing with appropriate choice. Send product or company updates when you request them or when otherwise permitted, with a way to unsubscribe from marketing messages.
Where a law requires a legal basis, we rely as appropriate on performance of a contract or steps you request before a contract, our legitimate interests in operating and protecting our business, your consent, and compliance with legal obligations. The basis depends on the activity and jurisdiction.
06
International transfers
MOT serves customers internationally, and the providers supporting the website may operate in different countries or regions. As a result, information may be processed outside the place where you live. Privacy laws and government-access rules can differ between locations.
Where applicable law requires it, we use an available transfer mechanism and contractual, organizational or technical measures appropriate to the transfer. You may contact us for more information about transfers relevant to your personal information.
07
How long we keep information
We keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain an account or business relationship, complete a transaction, meet recordkeeping obligations, protect the site and establish or defend legal claims.
The period varies by information type. We consider the duration of your account or relationship, transaction and warranty needs, the sensitivity of the information, security requirements, limitation periods, and tax, accounting or other legal obligations. We delete, anonymize or restrict information when it is no longer needed, unless a longer period is required or permitted.
08
How we protect information
We use administrative, technical and physical measures intended to protect personal information against unauthorized access, loss, misuse or alteration. Measures may include access restrictions, account authentication, logging, backups, updates and protections provided by our hosting, payment and security partners.
No internet transmission or storage system is completely secure. Use a unique password, keep account credentials confidential, and contact us if you believe your interaction with the site or account is no longer secure.
09
Your choices & rights
Depending on where you live and subject to legal conditions and exceptions, you may have rights to:
Access or knowCorrectDeleteRestrict or objectReceive a portable copyWithdraw consentOpt out of certain usesComplain to a regulator
You can update certain account details through My Account, use the unsubscribe option in a marketing email, or send a request to support@motsemi.com. Describe the right you wish to exercise and the information or interaction involved.
We may need to verify your identity and authority before acting. We use verification information only for that purpose and respond within the period required by applicable law. We may deny or limit a request where the law permits and will explain the reason when required. Authorized agents may submit requests where local law allows, subject to proof of authority and identity verification.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
10
Regional information
People in China
Subject to the Personal Information Protection Law of the People’s Republic of China and other applicable rules, you may have rights to know about, decide on, restrict or refuse processing; access, copy, correct or complete information; and request deletion in specified circumstances. Additional requirements may apply to sensitive information and transfers outside China.
EEA, United Kingdom & Switzerland
Where European data-protection law applies, you may have rights of access, correction, erasure, restriction, objection and portability, and the right to withdraw consent. You may also complain to your local supervisory authority. Our processing bases are described in Section 3.
California & other U.S. states
Where an applicable state law covers our processing, residents may have rights to know or access, correct, delete, obtain a copy, and opt out of covered sale, sharing, targeted advertising or certain profiling. We do not sell personal information for money. Categories we may collect are described in Section 2, purposes in Section 3, and recipient categories in Section 5.
These regional summaries apply only where the relevant law covers the activity and may be subject to exceptions. They do not limit rights that cannot legally be limited.
11
Children’s privacy
The site is intended for business and professional users and is not directed to children. We do not knowingly collect personal information from children through the site. If you believe a child provided personal information without any consent required by applicable law, contact us so we can review the request and take appropriate action.
12
Third-party services
The site may link to or embed services operated by others, such as payment features, maps, videos, social platforms or external documents. When you interact with those services, the third party may collect information directly and apply its own privacy policy. We encourage you to review that policy before providing information.
13
Changes to this policy
We may update this policy when our practices, services or legal obligations change. The “Effective” date at the top shows when this version took effect. If a change materially affects how we use information already collected, we will provide any additional notice or choice required by applicable law.
14
Contact us
The site is operated by Guangdong Renmao Electronics under the MOT brand. For privacy questions or requests, contact:
PRIVACY CONTACT
MOT / Guangdong Renmao Electronics
support@motsemi.com19F, Shenchengtou Center, Guiyuan Street, Luohu District, Shenzhen, Guangdong, China
When contacting us, please avoid sending sensitive information that is not needed to understand or verify your request.